Stay Xero certified by earning ongoing education credits

If you're a Xero certified advisor, you'll need to collect 20 Xero U (XU) credits every 12 months to maintain your Xero Partner Certification.

How to earn ongoing education credits

You need to collect 20 XU credits for ongoing education in the 12 months leading up to your expiry date. Earn these credits by taking self-paced learning courses, classroom courses, or webinars.

You only need 20 XU credits during your renewal period. Although you can complete more than 20 credits, any additional credits you earn won't increase your XU credit balance or carry over to the next renewal period.

Use the search and filter in Xero U to find the courses with XU credits. You'll see the number of credits you can earn on each course.

Image showing XU credits.

Self-paced learning courses

Complete the course to receive your XU credits.

  1. Go to Xero U (Xero U website).
  2. On the home page, click the plus icon next to Further refine your search, and then select the XU Credits option under Accreditation. Make sure this is the only option selected in this column.
  3. Select a self-paced course.
  4. In the details page for the course, click Launch course.
  5. Log in to your Xero account if you haven’t already.
  6. In the course page, click Launch and work through the course.

Webinars and classroom courses

You can also enroll in webinars and classroom courses in Xero U in the same way you enroll in self-paced courses. For some of these courses you only need to attend to receive credit, while for others you may need to complete a knowledge check as well. If you do need to do a knowledge check, your presenter will explain how to complete it. You'll see your XU credits on your balance within a few days of completing the course.

What happens on your certification expiry date

Keep track of your XU credit balance and certification expiry date in Xero U. If you've earned 20 ongoing education credits by your expiry date, you’ll be certified for another 12 months automatically. Your status will show as 'Certified', your credit balance will stop at 20 XU credits, and your expiry date will extend for another year.

When it's time for you to start working toward recertification again, we'll reset your credit balance to 0 so you can start earning towards your 20 XU credit total. In the meantime, you can continue to take courses and grow your knowledge, but your credit balance won't increase.

Certification expiry

It pays to keep on top of your ongoing education credits throughout the year.

If your certification expires, you will still be able to take courses and you might even see your XU Credit balance increase. However, because your certification has expired, the credits will not count toward recertification. You must contact us and arrange to complete the certification program before you can get certified again.