HSBC Australia direct feeds

Get bank account transactions from HSBC Australia automatically imported in to Xero. To apply, add your bank accounts in Xero, check your accounts are eligible, then download the authority form and return it to HSBC. Your feed will start in 10 working days.

Eligible account types

  • Everyday (day-to-day) accounts
  • Loan accounts
  • Savings accounts
  • Term deposit accounts
If your account type is not eligible

If your account type is not eligible for direct feeds, try one of the following ways to get your account transactions into Xero:

Add your bank account in Xero before applying

Your account number in Xero must match the account number on the form you send HSBC.

Add your bank account in Xero

Apply for a direct feed

To set up a feed, download the HSBC E-Channels Application Form and send it to HSBC through the HSBCnet Message Center.

If you have multiple organizations in Xero, all with HSBC Australia bank accounts, you'll need to complete one form for each organization.

HSBC's form can't be viewed in a web browser. To download and open the form:

  1. Right click on this link: HSBC E-Channels Application Form (PDF, 145KB), then save the link as a PDF on your computer.
  2. Open the file in Adobe Reader. If you don't have it installed, download it from the Adobe website.
  3. Type your details in the form, and select the AI checkbox under Products.
  4. Print the form, review the bank's terms and conditions, then sign it. Make sure it is signed by the required parties.
  5. Scan the form.
  6. Log in to HSBCnet. Go to the Message Center, create a new general query.
  7. Complete the required fields, then attach the scan of the form.
  8. Click Submit.

Stop a direct feed

To stop a direct feed, download and complete the HSBC E-Channels Letter of Authority, then send it to HSBC through the HSBCnet Message Center.

HSBC's form can't be viewed in a web browser. To download and open the form:

  1. Right click on this link: HSBC E-Channels Letter of Authority (PDF, 375KB), then save the link as a PDF on your computer.
  2. Open the file in Adobe Reader. If you don't have it installed, download it from the Adobe website.
  3. Type your details in the form, then print.
  4. Sign and scan the form.
  5. Log in to HSBCnet. Go to the Message Center, create a new general query.
  6. Complete the required fields, then attach the scan of the form.
  7. Click Submit.

What's next?

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