Void a prepayment

Reverse a prepayment transaction you created to record an amount you've received or paid. You can't void a prepayment that is allocated or has a refund recorded on it.

Before you start

Remove the credit or refund.

Remove a prepayment allocation from an invoice or bill

If a prepayment is allocated to an invoice or bill, you need to remove the allocation before you can void the prepayment.

  1. In the Accounts menu, select Sales (for a prepayment received) or Purchases (for a prepayment paid).
  2. Select the Paid tab (if the prepayment is fully allocated) or the Awaiting Payment tab (if the prepayment is partly allocated).
  3. Select the prepayment and click to open it.

    Image of a prepayment.

  4. Click the remove icon Image of the remove icon. next to the amount credited to the invoice or bill.
  5. Click OK to confirm.

Void a prepayment

You need to delete the payment transaction in your bank account to void the prepayment. You can open the bank transaction from the prepayment.

  1. In the Accounts menu, select Sales (for a prepayment received) or Purchases (for a prepayment paid).
  2. From the Awaiting Payment tab, click the prepayment transaction.
  3. Click the Paid into or Paid from link to go to the bank transaction.
  4. Click Options, then select Remove & Redo.
  5. Click Yes.

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