The Xero subscriber
Your subscriber is the person Xero has on record as being responsible for your organization. Only the subscriber can update your organization’s billing information and payment details. An invited user can't remove the subscriber from an organization.
About the subscriber role
Every organization has one subscriber. They may be the person who set up Xero for you, or who had the subscriber role transferred to them when someone left.
Only your organization's subscriber can:
- Update your billing details
- View and access your billing account
- Change your Xero pricing plan
- Transfer the subscription to someone else
- Cancel a subscription
- Cancel a trial subscription
- Stop a direct feed
- Transfer a direct feed
The subscriber has Manage Users access by default. They control the level of access that users invited into Xero have to a subscription, including giving or removing Manage Users access. They can't remove their own Manage Users access.
User role options for subscribers
In Business Edition, if you're the subscriber you'll have the Standard + All Reports user role by default. You can change your own role to Advisor if you need full access to Xero.
In Partner Edition, you will be the subscriber if you're setting up a client to use Xero Cashbook. You must have the Advisor user role.