Accept or decline an invite into a Xero organization

Learn how to accept or decline an invite into an organization in Xero.

Accept an invite when you're a new Xero user

You'll need to accept the email invite you've received to access Xero for the first time.

  1. Open the invitation email and click the link.
  2. Click Accept Invite.
  3. Create and confirm your password.
  4. Select the checkbox to confirm that you've read the Terms of Use.
  5. Click Create.

Accept an invite when you're already a Xero user

If you already use Xero, you can access all your Xero organizations with the same login, even if you have different user roles in each.

If you've received an invitation with an email address that differs from the address linked to your existing Xero account, decline the invite. Ask the organization to resend the invite to your preferred email address.

To accept the invite:

  1. Open the invitation email and click the link.
  2. Click Accept Invite.
  3. Enter your password and click Login.

You can now access the organization that the invitation came from.

How to decline an invitation

When you decline an invitation to a Xero organization, you won't join the Xero organization you were invited into. If you have a Xero login, you won't be able to access the organization unless you receive another invite and accept it.

  1. Open the invitation email and click the link.
  2. Click decline this invitation.

    Decline invite

The person who sent you the invitation will receive an email letting them know that you've declined.