Why isn't my employee included in a pay run?

Your employee may not be included in your pay run if they are not associated with the same schedule, or if their employment has ended before the pay run schedule begins.

Check your employee's pay schedule

  1. In the Payroll menu, select Employees.
  2. Click the employee's name to open their details, then click their Employment tab.
  3. Check that the calendar from Payroll Schedule list that matches the pay run, and update if needed.
  4. Click Save.

Check your employee's end date

  1. If your employee has finished working for your organization, check their termination date falls within the calendar period for the pay run.
  2. If you find it doesn't and you have already posted the pay run:
    • Reverse the pay run.
    • Update your employee's termination date.
    • Reset the payslip and post the pay run again.