View voided or deleted invoices or bills
You can view and copy invoices or bills that have been voided or deleted. Voided or deleted invoices or bills look and behave the same, and you can't edit them.
To find an invoice or bill that's been deleted or voided:
- From the main header, select Accounts, then either Sales or Purchases.
- In the All tab, click Search.
- (Optional) Enter your search criteria.
- Check the box Include Deleted & Voided.
- Click Search.
If you have Payroll Admin access for Pay Run, see our help on deleting and voiding pay runs. You can't void pay run bills directly the way you can normal bills, but you can void the pay run they occur within.
What can you do with voided or deleted invoices or bills?
Voided and deleted invoices or bills are found on the All tab.
Deleted invoice or bill
Voided invoice or bill
Voided or deleted invoices or bills are 'read only' and can't be edited.
Depending on your user role, you may only be able view invoices or bills that you created originally and not perform any of these actions described below.
Edit repeating schedule
If the invoice or bill was one in a series generated from a repeating schedule, you can modify these settings to make changes for any future invoices or bills generated off that schedule.
Click the Invoice Options or Bill Options button for a list of actions you can perform on invoices or bills that are Voided or Deleted.
Repeat Invoice or Bill
All invoices or bills that were not automatically generated as a repeating one (or have had their repeating schedule deleted) can be used as a template for a new repeating invoice or bill.
Copy (bill only)
A copy of a bill in any status will be created.
Other items you can select on a deleted or voided invoice or bill include:
Click on the Contact name (i.e. who the invoice or bill is to or from) to view the contact details and notes you have recorded for that person or organization in Contacts.
History & Notes
Enter a note or view the history for this invoice or bill. (History & Notes).