Remove a payment recorded on an invoice or bill

Remove a payment you've recorded on an invoice or bill using Remove & Redo. Here's how.

  1. Find and open your paid or partly paid invoice or bill. Use search if you know the contact's name, or invoice or bill amount.
  2. Click Payment.

    Image showing payment link.

  3. Click Options, then select Remove & Redo.

    Image showing the Options button and Remove & Redo.

If your invoice or bill was fully paid, it'll move back to the Awaiting Payment tab. If it was reconciled, you'll need to reconcile the bank statement line again.