Turn reminders off for one or more invoices

If you’ve set up invoice reminders for your organization, stop sending them for selected invoices. Before you can turn reminders off, the invoice must be marked as sent and the customer’s reminders turned on.

  1. In the Accounts menu, select Sales.
  2. Click the Awaiting Payment panel.
  3. Select the invoice(s) you want to stop reminders for.
  4. From More select Turn reminders off.

    Image of the 'Turn reminders off' option for multiple invoices.

You can also turn reminders off for one invoice by clicking the invoice then from Invoice Options, select Turn invoice reminders off.

You can turn reminders on for invoices in the same way.