Turn reminders off for a customer
If you’ve set up invoice reminders for your organization, stop sending them for a particular customer. For example, if you don't have an email address for them in your contacts, or you didn't mark their invoices as sent.
- In the Contacts menu, select Customers.
- Select the checkbox of the customer you want to stop reminders for.
Click Invoice Reminders, then select Turn off.
You can turn reminders back on in the same way.