Reset forgotten password
If you can't log in to Xero because you've forgotten your password, you can reset your password from the Xero login page. We'll email you a link to create a new password to log in with. However, we don't email forgotten passwords for security reasons.
- Go to the Xero login page
- Click Forgot your password?
- Enter the email address you use to log in to Xero, then select the Send link button.
- Check your email. Once you've received your forgotten password email, use the link in it to reset your password.
- Log in to Xero using your new password.
Change password while logged in
You can change the password you use to log in to Xero while you're logged in.
Go to [Your Name], then click Account.
- Click Edit to expand the Password section.
- Enter your current password and new password twice. Your new password must be at least 8 characters long with at least 1 number.
- Click Change Password.
Xero limits access to your account settings when there’s been a login from an unusual location or device. If you see a warning in Xero, you'll need to confirm it was a legitimate login before changing your password.Why is Xero telling me I've had a new login?