Xero subscriptions and billing

We charge a subscription fee for each paid organisation you have set up. Only the subscriber can update the billing information or payment details for your organisation. This page and the links within it form part of the Fee Schedule in the Xero Terms of Use.

  • The subscriber is responsible for ensuring that your monthly subscription is paid. Your organisation has one subscriber – they may have set up your organisation or had the role transferred to them.
  • Each organisation is attached to a billing account that holds the billing information and payment details for your Xero subscription.
  • Every month the email address saved in the billing account receives a link to the online subscription invoice. When you'll pay the invoice depends on the date you signed up for a pricing plan and how you pay for your subscription.
  • If your organisation has a question about your subscription, the subscriber must contact us from their subscription email address. We can only discuss payments or any other subscription queries with the subscriber.