Add a new user to your organisation

As the Subscriber (the person who is responsible for this organisation's subscription), you're the only person with access until you invite another user. You can invite new users at any time. You might prefer to set up your accountant or bookkeeper with the Adviser user role first, and add other users later.

About adding users

  • Each of our pricing plans let you invite as many users as you want into your Xero organisation.
  • When you invite users to access your organisation, you only add them to that organisation.
  • If you want one person to have access to all of your organisations, you'll need to invite them from within each organisation.
  • Invited users can't change the subscriber for an organisation. Only the current subscriber can transfer the subscription to someone else.

Invite a new user

  1. In the invite users step of the Setup Guide, clickAdd new user.
  2. Enter the new user's first name, last name and email address. The Xero invitation will be sent to this email address.
  3. Select which features you want them to access, and a user role for each feature.
  4. image of add user screen with business and accounting feature selected

  5. (Optional) Click Add a personal message then enter an email message.
  6. Click Send Invite.

The new user will need to accept the invite within 14 days.

We recommend you don't share login details

If you share login details, you won't be able to maintain a reliable audit trail of access and data changes. You'll also risk the login details falling into the wrong hands.

We strongly recommend that every user has their own separate and secure login.

Not all invited users can log in while an organisation is being set up. For example invoice only or cashbook client users won't receive an email invitation until after setup is complete.