Turn reminders off for a customer

If you’ve set up invoice reminders for your organisation, stop sending them for a particular customer. For example, if you don't have an email address for them in your contacts, or you didn't mark their invoices as sent.

  1. In the Contacts menu, select Customers.
  2. Select the checkbox of the customer you want to stop reminders for.
  3. Click Invoice Reminders, then select Turn off.

    Turn off invoice reminders for a customer

You can turn reminders back on in the same way.