Why can't I import my inventory items into Xero?

If you get an error message when you try to import inventory items into Xero, there are several things you can check.

Check your import file

Xero won't import the file if there is something wrong with the structure of your file, for example, missing or incorrectly labelled columns, missing header row or incorrect format.

Find the incorrect line in your import file

If you used Microsoft Excel to create your file, use the row numbers given in the list of errors to identify the rows on your CSV file which need to be fixed.

Complete the import

Once you've fixed the errors, save the template file and complete the import.

Import your inventory item file