Dispute over access to Xero
- The Subscriber determines what level of access an invited user has to the subscription.
- If you're an invited user, your Subscriber controls access to the Xero subscription. You'll need to contact the Subscriber or a user who has Manage Users permission if you'd like to have access to a subscription, or to have increased access to a subscription.
If you require a Xero subscription to be transferred, you'll need to contact the Subscriber about the transfer request.
If a Subscriber doesn't consent to a subscription transfer request, you'll need to resolve the matter directly with the Subscriber. If you're unable to do so, you may need to use a dispute resolution mechanism (such as mediation or arbitration), or seek the assistance of the courts. Alternatively, if a Subscriber is a member of a professional body, this body may be able to assist with the resolution of the dispute.