Delete yourself or another user from your organisation

Every Xero user can delete themselves from an organisation. If you have Manage Users permission, you can delete other users from your organisation.

Over the next few days we’re rolling out a new design for adding and editing users, so what you see in Xero may be slightly different from what’s described on this page. We’re not changing the permissions of users, so the information in this page still applies. For more details about the changes, see our blog post.

Delete yourself from an organisation

  1. From the header, click the list icon Image showing the list icon, then select My Xero.
  2. Click your user role in the Access column for the organisation you've selected.

    Image showing user role in access column.

  3. Click Remove my access to this organisation.
  4. Click Remove my access.

Delete another user from an organisation

  1. In the Settings menu, select General Settings.
  2. Click Users.
  3. Click the user's name.
  4. Either:

    Click the Delete User button (if you have not yet moved to the new User Permissions pages).

    Click the more options menu to the right of the user's name (three vertical dots) and select Delete [user's name] (if you have moved to the new User Permissions pages).

  5. (Optional) If you don't want Xero to send an email to the user notifying them that they are being deleted, clear the checkbox. If the user set up 'Approve for Sending' repeating invoices, you can reset these to draft, or have the invoices assigned to you.

  6. Click Delete to confirm.

    Image showing option to send email to user being deleted.

Effects of deleting a user

Deleting user access may affect other Xero functions:

  • If you delete the user who set up a Yodlee feed for your organisation, you will deactivate the feed. You'll need to set up the feed again to keep getting your bank transactions imported automatically.
  • If you delete a user with an expense claim that hasn't been submitted for approval, their claim will also be deleted.
  • The Xero subscriber can't be deleted, the subscription must be transferred first.

Cancel your Xero login

If you want to cancel your login, contact us using the Contact Xero Support button at the bottom of any Help page.

Cancelling your login removes your access to Xero, including all organisations where you are a user. You won't be able to reactivate your account. You will still be able to view online invoices sent to you from other organisations in Xero.