Xero subscriptions and billing
- The subscriber is responsible for ensuring that your monthly subscription is paid. Your organisation has one subscriber – they may have set up your organisation or had the role transferred to them.
- Each organisation is attached to a billing account that holds the billing information and payment details for your Xero subscription.
- Each month the subscriber will be emailed an invoice for each billing account. Xero subscription invoices aren't stored in Xero, unless you add them as a bill.
- If your organisation has a question about your subscription, the subscriber must contact us from their subscription email address. We can only discuss payments or any other subscription queries with the subscriber.