Remove an allocated overpayment from an invoice or bill

Remove an overpayment from an invoice or bill.

  1. In the Accounts menu, select Sales (for an overpayment received) or Purchases (for an overpayment paid).
  2. Find the invoice or bill you allocated the overpayment to. Click to open it.
  3. Click Overpayment.

    Image showing overpayment.

  4. Click the remove icon Image of the remove icon. next to the amount credited to the invoice or bill.

    Image showing delete icon.

  5. Click OK.

If the overpayment had a Paid status, it will change to Awaiting Payment. You can now void the overpayment, refund it, or apply to another invoice or bill.